Frequently Asked Questions

Please reach us at info@pacapau.com if you cannot find an answer to your question.

What payment methods do you accept?

We accept all major credit cards, PayPal, and Apple Pay for online purchases. In-store purchases can also be made with cash or check.

Do you offer gift wrapping?

Yes, we offer gift wrapping services for an additional fee. Please select the gift wrapping option during checkout or contact us for more information.

How do I care for my leather product?

Use a leather conditioner and avoid excessive heat or moisture

Do you ship internationally?

Currently, we only ship to the U.S.

How long do custom orders take?

Custom orders typically take up to two months, depending on demand.

Can I return a custom product?

Unfortunately, custom products are non-returnable.

Frequently Asked Questions

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